Frequently Asked Questions
Yes. Therasize is in open early access, so therapists and clients can sign up now and use the web app.
We use Google Cloud services, including Firebase Firestore and Firebase Storage, to store and manage data securely. These systems are encrypted and backed by Google's infrastructure.
Not yet — but we're working toward it.
In practice, we handle data as if it were real patient health data in accordance to HIPAA regulations. We expect to be fully HIPAA certified in 2026.
Yes.
We comply with the General Data Protection Regulation (GDPR) by:
- Storing data in secure, encrypted systems
- Giving users control over their data (e.g. deletion requests)
- Displaying a cookie banner and clear privacy policy
- Processing data under lawful bases (e.g. consent or contract)
Yes. By using the service during early access, you acknowledge that there may still be bugs while we continue improving the platform.
We're actively working on it. Full HIPAA compliance and broader production-readiness are in progress. You can follow updates on our roadmap.
You can email us at contact@therasize.com or use the in-app feedback form. We're building Therasize in partnership with real therapists and users — your input is essential.