Frequently Asked Questions
Yes, if you're part of the current cohort. Therasize is in closed early access, which means the app is functional and secure, but we're onboarding teams in small groups to shape the product. Join the waiting list to be considered for the next cohort.
We use Google Cloud services, including Firebase Firestore and Firebase Storage, to store and manage data securely. These systems are encrypted and backed by Google's infrastructure.
Not yet — but we're working toward it.
In practice, we handle data as if it were real patient health data in accordance to HIPAA regulations. We expect to be fully HIPAA certified in 2026.
Yes.
We comply with the General Data Protection Regulation (GDPR) by:
- Storing data in secure, encrypted systems
- Giving users control over their data (e.g. deletion requests)
- Displaying a cookie banner and clear privacy policy
- Processing data under lawful bases (e.g. consent or contract)
If you're already in the closed early access program, you can. By using the service, you acknowledge that there may be bugs and issues associated with beta testing.
We're actively working on it. Full HIPAA compliance, security audits, and a wider release are expected later this year. You can follow progress by joining the waiting list.
You can email us at contact@therasize.com or use the in-app feedback form. We're building Therasize in partnership with real therapists and users — your input is essential.